Terms of Service

📅 Last Updated: June 6, 2026

Welcome to Rhobus Technologies. By accessing our website (rhobus.com), registering for our products, or deploying our software solutions, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully.

1. Acceptance of Terms

By accessing or using our platform, services, or API components, you confirm your acceptance of these Terms of Service and agree to abide by them. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.

2. Services License & Restrictions

Subject to compliance with these terms and active subscription contracts, Rhobus grants you a non-exclusive, non-transferable, revocable license to access our platform interfaces. You agree NOT to:

  • Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Rhobus software services.
  • Circumvent any security measures, access control gates, or rate-limiting features of our API.
  • Use our platforms to store or transmit malicious code, malware, or unauthorized spam.
  • Resell, lease, or sub-license Rhobus platform access to third parties without prior written consent from Rhobus Technologies.

3. Subscriptions, Payments & Billing

For products (such as custom integrations, CRM systems, or enterprise nodes):

  • Pricing Structure: Subscriptions are billed based on the plan selected (Starter, Growth, or custom Enterprise). Custom rates are negotiated via sales agreements.
  • Payment Terms: Invoices are issued monthly or annually and are due within 30 days of issuance unless otherwise agreed in writing.
  • Taxes: Fees do not include local taxes, VAT, or import duties, which are the sole responsibility of the customer.

4. Platform SLA & Support

While we strive to maintain constant uptime, services are provided on an "as available" basis. Uptime SLAs (e.g., 99.9% uptime commitments) and technical support response times are governed by your specific Service Level Agreement (SLA) or custom Enterprise contract.

5. Intellectual Property

All intellectual property rights in the Rhobus software, databases, custom integrations, logos, and UI designs belong exclusively to Rhobus Technologies and its licensors. Customer data hosted within the platform remains the sole property of the customer.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Rhobus Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or network interruptions, arising out of or related to your use of our services.

7. Governing Law & Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Malappuram district, Kerala, India (where the primary engineering office resides) or regional arbitration hubs in the GCC for Middle East clients.

8. Contact Us

For questions or inquiries regarding these Terms of Service, please contact our Legal Operations team at: